At Cogent, we not only provide an efficient, technology-driven solution for settlement services. We provide you the business intelligence tools you need to grow your business and increase your profitability.

How? By providing visibility and data aggregation not available in the process through any other company. We’ve added business intelligence to settlement services procurement and management.

You cannot improve a process that you have not observed, tracked and measured. Ask yourself how much operational productivity is funneled toward ordering and tracking settlement services? How much time do your processors waste monitoring, receiving and verifying receipt of closing documents? How many telephone calls bounce between borrower, loan officer, processor and all of the other third parties who must be orchestrated to result in a flawless closing? Do you know with accuracy whether your operation is leaking profitability or lacking efficiency due to a personnel or a process deficiency? Now that you think about it, don’t you wish you knew more?

Cogent Closing Associates, powered by its proprietary Closerv settlement services management engine, gives you the ability to know more.

Closerv, the backbone of Cogent Closing Associates settlement services delivery excellence, is rules-based process automation that lets mortgage businesses owners and executives keep tabs on their managers, loan officers and processors, loan officers – in fact, their entire lending pipeline - at a glance. Through its practical, Fortune 500 quality dashboard tool, Cogent Closing Associates provides its customers complete visibility and real-time updates of key metrics required to get a loan file to closing. Better still, it helps owners and executives identify which things need their attention. Through Closerv, Cogent Closing Associates provides its customers a settlement services management engine that monitors productivity and identifies weak links in both staff and internal processes.